A seven-day experiment, the awkward moments to expect, and the sentence that replaces "sorry"
Open your sent folder in Sacramento and count how many apologies you typed. Skip the genuine ones and focus on the reflexive ones: "Sorry for the delay." "Sorry to bother you." "Sorry, could I just add something?" For many women in senior roles, the total is surprising, and nearly none of them were for anything that required forgiveness.
Here's how to go about it. For seven days, beginning Monday, "sorry" is saved for real harm: you missed a deadline that hurt someone, or you got something important wrong. Every other instance gets swapped out. Here is the typical progression across the days, together with the phrasing that keeps the change practical.
During days 1 and 2, you begin to catch yourself in the act.
The earliest thing you notice is the frequency with which the word leaves your mouth. It turns up in the greeting of an email, the opening minute of a meeting, and just before you raise a point that someone already addressed. Expect to intercept about half of them in real time, which is a solid result for a beginning.
Swap-outs to try: "Thanks for your patience" in place of "Sorry for the delay." "Let me add one thing" in place of "Sorry, can I just." "Here's where things stand" in place of "Sorry it took so long."
Days 3 and 4 bring a stretch of awkwardness.
Once the cushioning is gone, your sentences land with more force than you are accustomed to. A request sounds like a request. Pointing out an error now reads as simply pointing it out. Plenty of people quit at this stage because the discomfort mistakes itself for impoliteness. It isn't. It's simply how a sentence sounds without an apology up front, and your colleagues across the Capitol-area offices and downtown towers hear that tone all the time from their male peers.
If you want a softener, choose an honest one: "I appreciate you turning this around quickly" costs you nothing and apologizes for nothing. Jot down the three phrases you use most often along with a replacement for each on a sticky note. The method sounds unremarkable, yet it succeeds because the habit operates faster than your good intentions can.
Around day 5, those in your Roseville or Folsom circle begin responding differently.
Sometime around Friday, the way requests come back begins to change. Replies arrive sooner, and fewer people repeat what you already understood. The shift is subtle, and that subtlety is the whole point. When a sentence begins with an apology, it asks the listener to hand you something. When a sentence begins with the real content, it asks the listener to get moving. You could also spot which readers favored the old phrasing, such as those in Folsom or Davis. That is useful information too.
The one guideline that keeps your tone warm
SHORT Avoid sounding detached. This exercise is not about giving up warmth; it is about giving up the sense that you owe people for their time. "Sorry" was doing two jobs. Keep the warmth in your message and set the apology aside.
Recognizing the moments when an apology is still warranted
When you were wrong and someone paid for it. Offer it one time, offer it fully, and name the specific change you intend to make. Because it is rare, an apology in Elk Grove or Davis carries real weight.
SHORT Describe the situation
Complete the week, then send us a note describing the hardest moment, the wording you chose in its place, and what was different by Friday. We will publish the strongest accounts, with your name or without it, as the first entries in a new series of reader stories about what really happens at work across the Sacramento region.
Opening your sent messages will be the very first step you take. Sorry about that.